When entering new listing remarks or making changes to listing remarks, it’s important to remember what can and can’t be included. Intermountain MLS follows the National Association of Realtors® handbook on multiple listing policies.
Listing Remarks
Do:
- Enter up to 1,024 characters of free text information related to the property.
- Provide information pertinent to the subject property.
- Provide unique features regarding the subject property.
- Use caution and ensure there are no potential fair housing violations (HUD Housing Discrimination Under the Fair Housing Act).
Don’t:
- Provide agent, office, or third-party marketing information.
- Use inappropriate or unprofessional remarks. Example: negative comments about a client or neighbor.
Agent Remarks
Do:
- Enter up to 512 characters of free text information related to either the property or transaction.
- Provide relevant information to the agent(s) or broker(s), not necessarily the public. Example: Details about showings, gate codes, or contingency details.
Don’t:
- Provide third-party marketing information.
- Use inappropriate or unprofessional remarks. Example: negative comments about an agent, broker, or brokerage.
Tips for Writing Remarks
- What does the property present? What is the property personality?
- Highlight the benefits, features, and all essential property information.
- Use words that engage the reader such as sensory or active language.
- Keep fair housing laws in mind, choose your words wisely.
- Keep it short and concise.
- Give an honest and accurate description of the property.
Is it acceptable to include the name of the builder in the public remarks?
In agent remarks is it acceptable to include website info that is necessary when dealing with REO/RELO properties.
Hi Walt, My sincere apologies for the delayed response to your questions. I’ve recently joined IMLS as the Marketing Communications Mgr. and was reviewing the different comms tools and ran across your inquiry. I’ve followed up with the Rules experts here at IMLS and was told that, in both cases, those actions are acceptable. Best, Ross Parton